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Always Finance News: AI in financial services: where the real challenges are starting to emerge
Recently featured in Always Finance News, Joe Norburn, CEO at TCC Group (TCC, Recordsure and Momenta) said AI is now widely embedded across financial services, from fraud detection to customer onboarding and credit assessments. While firms have adopted AI to improve efficiency and decision-making, regulators such as the

Inside the FCA 2026–27 Work Programme: data, evidence and regulatory oversight
The FCA’s 2026–27 Annual Work Programme marks the second year of its five‑year strategy, FCA: Our Strategy 2025–30, and provides the clearest signal yet of how supervisory expectations are changing in practice. The aim is beyond just regulatory reform or deregulation – instead, it reflects a shift towards data‑driven supervision,

FCA scrutiny is reshaping ongoing advice
The FCA has been setting out its expectations for consumer investments and ongoing advice with growing openness. Through its new Regulatory Priorities approach, the regulator is asking boards and senior leaders to review what applies, take action and evidence the outcomes. For wealth and advice firms, that increasingly brings

Consumer Understanding under the Consumer Duty: why evidence, not intent, is now the regulatory test
The FCA’s Consumer understanding: good practice and areas for improvement publication reinforces a key supervisory message under the Consumer Duty: firms are now expected to evidence how consumer understanding is being achieved, monitored and improved over time, not simply describe the steps they have taken to simplify communications. Consumer understanding is a core

Turning the FCA’s Mortgage Regulatory Priorities into actionable insight
The FCA has published its Regulatory Priorities report for the mortgages sector, setting out where it will focus supervisory attention over the year ahead. Covering mortgage and home finance lenders, administrators and intermediaries, the report is designed to give boards and senior leaders a stronger sight of regulatory expectations,

FCA Regulatory Priorities Payments: Key areas of focus
The FCA’s Regulatory Priorities: Payments report for 2026 outlines the supervisory focus for payment and e-money firms and serves as a practical guide for boards and senior managers, highlighting key areas where regulatory scrutiny will intensify over the coming year. Four core themes for the payments sector The report emphasises four





