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FCA Regulatory Priorities Payments: Key areas of focus

The FCA’s Regulatory Priorities: Payments report for 2026 outlines the supervisory focus for payment and e-money firms and serves as a practical guide for boards and senior managers, highlighting key areas where regulatory scrutiny will intensify over the coming year.  Four core themes for the payments sector The report emphasises four

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Consumer duty lightbulb

Year three Consumer Duty board report: five priorities to strengthen outcomes evidence

As firms prepare for their third annual Consumer Duty Board report, expectations are shifting from demonstrating governance and management information (MI) to evidencing effectiveness and measurable improvements in customer outcomes.    Senior leaders and Boards need confidence that what they are signing off is grounded in defensible evidence across products, channels and customer cohorts.    For

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