The 31st July 2023 is a date firmly stamped in FCA regulated firms’ diaries: from then on, the Consumer Duty will be a regulatory reality for new and existing financial products and services. But why is the Consumer Duty so hotly anticipated? Simply, because it’s

The circumstances we’ve faced, not only in this country but also globally, over recent years can seem almost unreal when we take a moment to look back.  From the Covid pandemic to the current cost-of-living crisis, these truly challenging times show no sign of reprieve

In recent weeks, we brought together Consumer Duty experts, in partnership with the BSA, to consider all things Consumer Duty and what it means for the mortgage market. In our concluding webinar of the three-part series, Garry Evans, Recordsure’s Chief Product Officer, and Olivia Fahy, Recordsure’s Senior Product

This week we’ve been reflecting on how the financial service industry is personified following the ‘From Zeroes to Heroes’ speech delivered by FCA Chief Operating Officer and Executive Director of Authorisations, Emily Shepperd. Think Wolf of Wall Street which neatly sums up Emily’s point– a “hedonistic stockbroker…

The Consumer Duty is a hot topic for financial firms, on Wednesday it was described as the “elephant in the jungle” by the FCA itself. Chief Executive, Nikhil Rathi was making a speech at a UK financial dinner and his observations of the Duty and