Generate actionable insights from every customer touch point

face-to-face analytics

Face-to-face

Telephone analytics

Telephony

Video analytics

Video

Digital copy analytics

Digital text

Printed text analytics

Printed copy

Handwritten note analytics

Handwritten notes

Gather valuable data from conversation recordings and written text

Automatically organise data at scale through intelligent filters

Use AI to draw ground-breaking insights and drive extraordinary efficiencies

Recordsure is a transformational regtech solution designed to drive performance and culture within finance and government. We are firm believers that knowledge is power, and specialise in unlocking unparalleled intelligence and efficiencies to keep our partners ahead of the curve.

our story

Imagine having a comprehensive view of every customer interaction, completely eliminating the need for incomplete random sampling

Operations

Automate labour-intensive internal processes to drive efficiencies across the organisation

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Operations | Recordsure
Sales and customer care | Recordsure

Sales

Optimise customer experience across the board and make every rep a star performer

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Compliance

Automatically flag high-risk interactions and potentially vulnerable customers

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Compliance | Recordsure
Training | Recordsure

Training

Define what excellence looks like and then share best practice with the team

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time saving efficiencies vs traditional methods

review coverage - no more need for incomplete random sampling

cost saving in past business reviews

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Part of the RegTech 100

Recordsure has been recognised in the RegTech 100, a listing of the “world’s most innovative providers of technology solutions that address the challenges and opportunities of dealing with regulatory issues.”

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RegTech 100

Affiliations

Latest Insights

Recordsure KPMG Australia trade mission

Recordsure joins forces with KPMG for trade mission to Australia

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Our latest international trade mission sees Recordsure working alongside KPMG to help spread awareness within the Australian financial sector on…

Recordsure Fintech Power 50

Recordsure nominated for Fintech Power 50!

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We are pleased to announce that Recordsure has been nominated for the Fintech Power 50!

Preparing your team for new technology | Recordsure

How to prepare your team for new voice analytics and automation implementation

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We sit down with Mark Braddock, Chief Operations Officer at Recordsure, to learn about seamlessly bringing new AI technology into…

Voice analytics and automation in complex sectors | Recordsure

Do voice analytics and automation have a place in complex sectors?

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There are a number of key areas technology can take the weight of admin off people’s shoulders allowing them to focus their time and energy on the areas they can truly shine

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