CAPTURE

Create a reliable audio record
for evidencing and analysis

Recordsure Capture

Gain oversight of in-person and remote conversations with our secure, patented recording technology trusted by central government and Tier 1 banks

Recordsure Capture App

Securely record face-to-face and remote meetings to create a reliable, authoritative, high-quality record of spoken interactions.

  • Record offline or when no internet connection is available 
  • Comprehensive and configurable form system, with field and audio bookmarking to capture data during a conversation 
  • Supports enterprise SSO for user login and management 

Never miss a conversation

Recording, evidencing and analysis

Recordsure Capture lets you securely record high-quality audio of face-to-face and video conversations, and capture metadata associated with the recording through a simple, user-friendly app compatible with Windows and mobile devices. 

Secure, patented technology

Our patented, tamper-proof audio fragmentation and encryption system for the upload of recordings means recordings and associated metadata are secure and protected at all points on the journey. 

High quality audio
and data capture

Record meetings or interviews and capture relevant data in the App’s builtin form to create reliable, authoritative records. PACE compliant if used in conjunction with Recordsure Advanced Microphones.

Easy to search
portal

Audio and form metadata are uploaded to our easy-to-search web-based portal for access, review and download creating an irrefutable audit trail for all conversations.

Sophisticated speech analytics capabilities

Optional post-conversation automated transcription and speech analytics through ConversationReviewAI removes the need for manual write-up and identifies themes and process risks in conversations

Never miss a conversation

Download a quick guide to Recordsure Capture to learn more. 

Benefits

We created Recordsure Capture because we know that reliable and authoritative records of all interactions are key for evidencing and risk management.

Record

Fast and efficient setup, completion and upload generates cost savings by creating time and resource efficiencies

Evidence

Quick and easy access to all recordings via our web-based portal for central review and download

Analyse

Add ConversationReviewAI for accurate, customised transcription, sophisticated speech analytics and in-depth insights

Case Studies

Large UK Tier 1 Bank

UK Tier 1 Bank transforms supervision of advice and compliance oversight

A large UK Tier 1 bank needed oversight of the conversations taking place in-person or via video call between financial planning managers and clients.

The client wanted an unobtrusive way of recording these conversations so they could be assured centrally. Recordsure provided the bank with our Capture app, giving supervisors and QA teams the ability to be ‘in the room’ with an adviser every time.  Advisers use the Capture app on their iOS and Windows devices to record face-to-face and VOIP conversations, which take place in a variety of live environments. The high-quality recording automatically and securely uploads to our Portal, creating a reliable and authoritative record of interactions the bank otherwise wouldn’t have a way of reviewing after the event.

UK Government Department 

UK Government Department digitalises interview recording process to generate cost and efficiency savings

A UK government department needed a secure digital system for recording 5,000+ interviews every month between interviewees and government agents and for capturing the interviewee’s answers in a digital form alongside the interview.  

Interviewers use the Recordsure Capture app which provides a digital interview recording solution compliant with the PACE Act as a Secure Digital Network Solution, removing the need for legacy PACE tape recorders and creating a faster and more efficient interview setup process.  

The Capture App’s built-in Form is used by interviewers to digitally complete pre-set interview questions and then automatically uploaded alongside the recording, removing the need to manually complete and store paper-based forms.  

See it in action

Easily record in-person conversations for evidencing, insight and analysis.