Securely record face-to-face and remote meetings to create a reliable, authoritative, high-quality record of spoken interactions.
Recordsure Capture lets you securely record high-quality audio of face-to-face and video conversations, and capture metadata associated with the recording through a simple, user-friendly app compatible with Windows and mobile devices.
Our patented, tamper-proof audio fragmentation and encryption system for the upload of recordings means recordings and associated metadata are secure and protected at all points on the journey.
Record meetings or interviews and capture relevant data in the App’s built–in form to create reliable, authoritative records. PACE compliant if used in conjunction with Recordsure Advanced Microphones.
Audio and form metadata are uploaded to our easy-to-search web-based portal for access, review and download creating an irrefutable audit trail for all conversations.
Optional post-conversation automated transcription and speech analytics through ConversationReviewAI removes the need for manual write-up and identifies themes and process risks in conversations
Fast and efficient setup, completion and upload generates cost savings by creating time and resource efficiencies
Quick and easy access to all recordings via our web-based portal for central review and download
Add ConversationReviewAI for accurate, customised transcription, sophisticated speech analytics and in-depth insights
A large UK Tier 1 bank needed oversight of the conversations taking place in-person or via video call between financial planning managers and clients.
The client wanted an unobtrusive way of recording these conversations so they could be assured centrally. Recordsure provided the bank with our Capture app, giving supervisors and QA teams the ability to be ‘in the room’ with an adviser every time. Advisers use the Capture app on their iOS and Windows devices to record face-to-face and VOIP conversations, which take place in a variety of live environments. The high-quality recording automatically and securely uploads to our Portal, creating a reliable and authoritative record of interactions the bank otherwise wouldn’t have a way of reviewing after the event.
A UK government department needed a secure digital system for recording 5,000+ interviews every month between interviewees and government agents and for capturing the interviewee’s answers in a digital form alongside the interview.
Interviewers use the Recordsure Capture app which provides a digital interview recording solution compliant with the PACE Act as a Secure Digital Network Solution, removing the need for legacy PACE tape recorders and creating a faster and more efficient interview setup process.
The Capture App’s built-in Form is used by interviewers to digitally complete pre-set interview questions and then automatically uploaded alongside the recording, removing the need to manually complete and store paper-based forms.
Easily record in-person conversations for evidencing, insight and analysis.