Seamless two-way integration provides intelliflo users with quality of advice AI analysis
Earlier this year, Recordsure partnered with intelliflo – a
Our unique approach to smart segmentation enables teams to complete reviews in half the time,
freeing up skilled staff to handle other important tasks.
Futureproof your Consumer Duty compliance with our unique ReviewAI tools
ConversationReviewAI, the ideal platform to complement your in-conversation analytics software tools
Complete manual reviews 2x faster
Identify cases that need review
All your conversations in one place
Gain oversight of in-person conversations
Classify allows businesses to identify topics and process steps within customer interactions. The only product of its kind that visually organises conversations thematically and in alignment with a review checklist, for quicker and easier review of lengthy conversations.
Assure spots anomalies and deviations in conversations and uses that data to highlight cases for human review, eliminating the need for random sampling.
Our secure portal gives you the power to find, manage and review audio records with ease, either ingested directly from on-premise or cloud-based contact centres, or uploaded from our Capture app. Detailed MI output enables identification of thematic trends and supports evidencing of consumer outcomes.
Capture lets you securely record face-to-face and remote meetings, creating a durable and reliable record of interactions you wouldn’t otherwise have oversight of, and providing the ability to incorporate these conversations in central analysis and compliance reviews. We created the App because we know that having an audio recording of face-to- face meetings, for compliance, is revolutionary – giving compliance teams the ability to be in the room with an advisor, every time.
Our products speak your language
Our specialists do the in-depth work, so you don’t have to
Our smart tech complements your smart people
Our RegTech is rooted in best-in-class compliance
Recordsure Capture app will transform how you record face-to-face and virtual spoken interactions. This tamper-proof game-changing solution allows you to be ‘in the room’ every time, creating an irrefutable audit trail. The app uploads the recordings to our easy-to-search, web-based portal, where you can access them with ease for play back and review.
We help our clients deliver more effective and efficient reviews. Here’s how:
Earlier this year, Recordsure partnered with intelliflo – a
Earlier this month, TCC and Recordsure founder Joanne Smith
We help our clients deliver more effective and efficient reviews. Here’s how:
CASE STUDY: Major Tier 1 Bank – UK
CASE STUDY: Government Department – UK
CASE STUDY: National Roadside Assistance and General Insurance Provider
Our expertise goes beyond the spoken word.
CaseReviewAI is designed to increase the efficiency and effectiveness of your file review teams.
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Recordsure is a trading name of Record Sure Limited, which is a company registered in England and Wales. Registered number: 08279232. Registered office: 10 Lower Thames Street, London, EC3R 6EN