What are cookies?

Cookies are small text files that are generated by the website that you are viewing, allowing the website to store information as you navigate web pages. These text files contain session data that can be useful to improve your browsing experience. All of the cookies used by Record Sure Ltd (“Recordsure”) are safe for your computer and they only store information that is used by the browser. These cookies cannot execute code and cannot be used to access content on your computer. Many of these cookies are necessary to ensure the proper functioning of the website. They do not contain malware or viruses. Other cookies improve user experience by storing previously viewed and downloaded content or to remember preferences (like form field values).

You can choose to accept or decline cookies. This may prevent you from taking full advantage of Recordsure’s website. Learn more

How Recordsure uses cookies

Recordsure uses cookies to distinguish you from other users of Recordsure’s website. This helps us analyse statistical data about our webpage traffic and individual tracking data to improve our website in order to tailor it to visitor needs. We may use cookies and an IP tracking code to collect data.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Recordsure uses the following cookies:

Performance cookies – Recordsure uses these cookies to measure the performance of Recordsure’s website through Google Analytics, such as visitor numbers, time spent on site and stores you (anonymously) as a visitor to our website. This information is used for statistical purposes and does not identify you as an individual user.

Functionality cookies – Recordsure uses these cookies to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences.

Targeting cookies – Recordsure uses these cookies to record your visit to Recordsure’s website, the pages you have visited and the links you have followed. Recordsure will use this information to make Recordsure’s website more relevant to your interests.

What cookies Recordsure uses

Google Analytics

Recordsure uses Google Analytics to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages visited.

Cookie Name Description
_utma Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.
_utmb Google Analytics stores IP address anonymously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.
_utmc These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
_utmz These cookies are set only after the user has given consent to us to use cookies.

Additional Information

Google Analytics Privacy Policy.

You can choose to opt out of Google Analytics.


Recordsure uses Pardot to track what individual users are doing on our website (such as pages visited and documents downloaded) and compiles this information into a visitor profile. Pardot sets first-party cookies for tracking purposes, and sets third-party cookies for redundancy. Using first-party and third-party cookies together is standard in the marketing automation industry. Pardot cookies do not store personally identifying information, they store only a unique identifier.

Cookie Name Description
visitor_idxxxxx Visitor Cookie: The visitor cookie includes the name “visitor_id” plus the unique identifier, which is derived from the tracking code placed on your site. The value stored is the unique ID for the visitor. For example, cookie name “visitor_id12345″ stores the visitor value “123456789,” where 12345 is the account identifier and 123456789 represents the visitor ID. This cookie is set by our tracking code on visitors and prospects.
pardot Pardot App Session Cookie: The session cookie named “pardot” is only set if you’re logged into our app as a user (i.e. prospects will not have this cookie set).

Additional Information


How can I block cookies?

You can allow, eliminate, or block cookies in your computer’s configuration settings according the internet browser you are using. In certain cases, some web services will be blocked when certain cookies are not allowed to operate correctly or when they are blocked by you.

These links explain how to deactivate or block cookies in common web browsers:

It may also be helpful to view the link http://www.youronlinechoices.com/. Here you can find useful information about how to configure cookie usage by website, as well as set general cookie preferences for your browser, including preferences for third-party cookies and advertising cookies.