Resources
Case Studies
Case study
Increase QA oversight and reduce QA costs
CASE STUDY: Major Retail and Commercial Bank – UK
Case study
Smarter, faster Quality Assurance for client-advisor conversations
CASE STUDY: Large UK Tier 1 Bank
Case study
Centralised oversight of sales conversations for insurance provider
CASE STUDY: National Roadside Assistance and General Insurance Provider
Case study
Tech-enabled remediation reviews for Royal Commission finding
CASE STUDY: ‘Big 4’ Consultancy Firm – Australia
Case study
Scale up file review provisions without increasing costs
CASE STUDY: Consultancy Managed Services – UK
Case study
Digitalised interview recordings deliver cost and efficiency savings
CASE STUDY: Government Department – UK
Case study
Enhanced QA oversight and reporting for Business Banking
CASE STUDY: Major Tier 1 Bank – UK
Enhanced QA oversight and reporting for Business Banking
23rd August 2023
CASE STUDY: Major Tier 1 Bank – UK
Digitalised interview recordings deliver cost and efficiency savings
23rd August 2023
CASE STUDY: Government Department – UK
Scale up file review provisions without increasing costs
22nd August 2023
CASE STUDY: Consultancy Managed Services – UK
Tech-enabled remediation reviews for Royal Commission finding
22nd August 2023
CASE STUDY: ‘Big 4’ Consultancy Firm – Australia
Centralised oversight of sales conversations for insurance provider
22nd August 2023
CASE STUDY: National Roadside Assistance and General Insurance Provider
Smarter, faster Quality Assurance for client-advisor conversations
22nd August 2023
CASE STUDY: Large UK Tier 1 Bank
