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The reason phone adverts usually show the display time as 10.08 and the lessons financial services firms can take from this
With the digitisation of banking at risk of creating vulnerable customers, there is an irony that technology also holds the key to exponentially improving customer care.
As a growing number of businesses embrace RegTech innovations, will the ripple effect start shifting regulatory benchmarks?
Recordsure Head of Research, Simon Worgan, explains some of the potential risks in relying purely on AI for key decision making and how it is best placed to deliver value
Whitepapers
With just over a year to go until you are expected to comply with MiFID II, are you prepared for one of the most disruptive aspects of the legislation -...
The experience you provide your customers helps to shape loyalty and repeat business, but getting it wrong can have serious consequences for your reputation, customer retention and, ultimately, the bottom...