Resources
Insights

How to use artificial intelligence to navigate motor finance commission complaints
With the FCA’s review into motor finance commission arrangements now well underway, firms are entering a period of significant operational pressure and regulatory uncertainty. The potential for large-scale consumer complaints and financial redress means firms must act fast- not just to understand their exposure but

Revolutionising ongoing servicing at scale with TCC and Recordsure
When it comes to ongoing advice servicing, TCC and Recordsure have truly been there, done that – and yes, even bought the t-shirt. Our experience in this space isn’t just theoretical; it’s proven and battle-tested on complex and high-stakes projects. Take for example, the large-scale

Why our move to Microsoft Azure speeds up Recordsure AI innovation
Recordsure is proud to highlight the transformative impact of using Microsoft Azure Recordsure, a provider of unique AI-powered RegTech solutions to help regulated firms drive compliance, is proud to highlight the transformative impact of using Microsoft Azure. This strategic move helps redefine how financial services

Why AI holds the key to future-proofing ongoing advice compliance
At intelliflo’s innovate 2025, a number of presenters took to the stage, including Recordsure’s Chief Product and Commercial Officer, Garry Evans. Garry shared the message that firms who embrace AI today won’t just keep up with regulatory demands – they’ll set the standard for tomorrow’s

Tech-enabled solutions for motor finance redress
The motor finance sector is on the cusp of significant regulatory changes. With the FCA contemplating a redress scheme for discretionary commission arrangements (DCAs) and a surge in affordability-related complaints, firms must act swiftly. A new communication regarding Key considerations in implementing a possible motor

The FCA’s focus on promoting the responsible use of AI
The FCA has further signalled its commitment to helping firms implement effective artificial intelligence (AI) with its regulatory support. Speaking at the Innovate Finance Global Summit (IFGS) earlier this week, the FCA’s chief data, information and intelligence officer, Jessica Rusu said “Our goal is to