FCA’s Retail Banking regulatory priorities 2026: What firms must evidence
The FCA’s Regulatory Priorities: Retail Banking report for 2026 sets out a
The power of connected expertise
We understand both the regulatory expectations and the practical realities facing motor finance lenders.
Recordsure
AI–driven clarity at scale
Recordsure brings cutting–edge AI tech to the heart of motor finance redress. Our AI–powered speech and document analytics enable firms to:
- Rapidly process historic customer interactions at scale (including call recordings, meetings, emails and documents)
- Identify missing, unclear or inconsistent commission disclosures
- Support FCA-aligned, evidence-based decision making
- Dramatically reduce manual review time and operational risk
TCC experts
Proven regulatory intelligence
For over 20 years, TCC has supported financial services firms through major regulatory change. Combining deep compliance insight with agile consulting and advanced digital tools helps firms:
- Map and quantify historic risk in your motor finance portfolios
- Interpret PS26/3 and design FCA-aligned redress methodologies
- Strengthen governance and complaints handling frameworks
- Deploy experienced resources for reviews, remediation or overflow management
Momenta and TCC
Agile resourcing with precision
As remediation volumes increase and delivery timelines tighten, our partners Momenta and TCC provide rapid access to experienced financial services professionals.
With a pool of over 40,000 pre–vetted financial services professionals and experience in motor finance, firms benefit from:
- Scale complaint handling and remediation efforts quickly
- Maintain high–quality customer outcomes
- Support TCC’s governance and oversight frameworks
Together, Recordsure, TCC and Momenta, deliver a fully integrated, technology enabled solution designed to meet the FCA’s expectations today and withstand future scrutiny.
