With just over a year to go until you are expected to comply with MiFID II, are you prepared for one of the most disruptive aspects of the legislation – the expansion of the taping regime? In this paper, we urge you to look beyond

The experience you provide your customers helps to shape loyalty and repeat business, but getting it wrong can have serious consequences for your reputation, customer retention and, ultimately, the bottom line. Recordsure’s four-step guide to enhancing the customer experience highlights how you can consistently deliver