Recordsure and sister company TCC have announced the appointment of Adrian Fisk as an advisor to their respective boards. Recordsure and TCC were both founded by Joanne Smith.
Recordsure is a RegTech analytics platform which specialises in turning customer conversations and documentation into valuable insights which drive performance, culture and optimised customer outcomes. The platform’s cutting-edge technology combines human-level intelligence with machine-powered capability to support compliance, customer care, risk management and sales at scale.
TCC is a leading compliance consultancy that helps FCA regulated businesses link culture and compliance to generate commercial success. Using the latest RegTech to supercharge regulatory expertise, TCC provides smarter ways to tackle conduct risk.
Adrian joins both companies following a prestigious career at KPMG in Australia, where he was a partner for 17 years and most recently led their Financial Services practice. As the leader of KPMG’s Remediation Centre in Sydney, Adrian partnered with Recordsure to deliver their industry-leading remediation solution offering him first-hand experience of Recordsure’s pioneering capabilities. Adrian retired from KPMG in November 2019 and will use his unique insights and expertise to support Recordsure and TCC in meeting their ambitious international growth plans.
Commenting on his new appointment, Adrian reflected: “having worked with Recordsure during my time at KPMG, I know full well the difference it is making in the financial services industry. As growing numbers of firms turn to innovative RegTech solutions to transform their remediation projects and daily monitoring of customer interactions at scale, it is a hugely exciting time for both companies. I am delighted to be part of this and eager to help build on the achievements that have already been made in this space.”
In response, founder Joanne Smith stated: “The success of both Recordsure and TCC has been built on a combination of the advanced technology we deploy and the expertise of our teams across both organisations. I’m delighted that Adrian has chosen to join us and bring his experience to the group – I can think of no one better to help guide us as we continue to expand our international presence.”