While the FCA may not be making public headlines about ongoing advice service shortcomings, many wealth managers share that the regulator is actively reinforcing the need for clear, robust evidence of ongoing services in line with Consumer Duty requirements.
What are the FCA regulations for evidencing of ongoing advice services
The FCA’s expectations under the Consumer Duty for wealth management firms are clear:
- Substantive, evidenced annual reviews – box-ticking is no longer enough
- Documented client interactions – meetings, up-to-date fact finds, and suitability letters
- Rapid response capability – meeting s165 information requests under FSMA 2000 without delay
Yet, many firms find these requirements difficult to achieve without modern technology or heavy manual effort. Inconsistent processes and weak record-keeping don’t just increase operational strain – they can also heighten the risk of costly FCA investigations and tougher regulatory consequences.
We’re together bringing wealth management industry leaders for an exclusive, interactive event. Wealth management professionals will have the opportunity to explore how to sharpen their data-led supervision strategies and leverage AI to streamline reviews, helping them stay ahead of FCA expectations.
🗓 Tuesday, 16th September 2025, 10.30am – 1.30pm
📍 The Bloomsbury, 16-22 Great Russell Street, London, WC1B 3NN
🍽️ Lunch & refreshments included
🤝 Peer-to-peer networking
At this in-person event, you’ll discover how to:
- Unleash 35% more time for client-facing advice
- Cut file review costs by 40%
- Complete suitability checks 50% faster
- Keep pace with regulatory expectations – without burning out your team
Hear real-world insights from Attivo (innovative wealth manager), DACBeachcroft(legal experts), TCC (experienced compliance practitioners) and Recordsure (proven AI for ongoing advice professionals).
Don’t miss out on invaluable peer learning, proven best practice examples and practical AI-driven solutions. Join us and industry thought leaders to ensure your firm is ahead of the curve.
