Accelerate a positive culture: AI’s role in the Consumer Duty’s future

Artificial Intelligence's role in the Consumer Duty regulations

This week we’ve been reflecting on how the financial service industry is personified following the ‘From Zeroes to Heroes’ speech delivered by FCA Chief Operating Officer and Executive Director of Authorisations, Emily Shepperd. Think Wolf of Wall Street which neatly sums up Emily’s point– a “hedonistic stockbroker… whose main purpose is to con wealthy clients”. Obviously not […]