Meet the team
Senior Product Manager
As Senior Product Manager, Olivia is head of strategy for our pioneering AI Voice platform. With an extensive background in the regulatory sphere, she works closely with our technical and engineering teams to ensure our solutions are purpose-built in line with the latest FCA standards to serve the industry’s fast-evolving compliance needs.
Having joined the Group from the FCA’s Culture Team within Supervision, Olivia possesses invaluable practical expertise into the role RegTech plays in fostering positive culture transformation and mitigating conduct risk. Olivia is also heavily involved with wider strategy development and planning throughout the company, whilst overseeing the delivery of AI Voice to Recordsure’s expanding worldwide client base.
Olivia previously spent a number of years at the Financial Ombudsman Service, liaising with stakeholders to resolve high-profile policy issues. She holds an MSc in Financial Regulation from Henley Business School.