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Insights and Perspectives
Analysis, news and practical guides for compliance, quality and risk teams in regulated financial services.

Joanne Smith, Innovator of the Year 2022 Award finalist
Joanne Smith was shortlisted for Innovator of the Year 2022 at the UK FinTech Awards. Her background, Recordsure and TCC’s experience, and Recordsure’s RegTech milestones show why she was recognised.

Recordsure joins leading FinTechs in a push for stronger reform to regulation
Recordsure joined an open letter from more than 70 FinTech CEOs and founders calling for stronger UK regulatory reform. One year after the Kalifa Review, the letter recognised progress while calling for continued action.

Five-Minute Insights: Embedding compliance with RegTech
Sabrina Del Prete’s Five-Minute Insights discussion connects RegTech, internal transformation and compliance. Firms should focus on internal processes, embed compliance into workflows and learn from shared platforms.

Recordsure named the Most Innovative RegTech Solutions Company 2022 – UK
Acquisition International’s Global Excellence Awards named Recordsure Most Innovative RegTech Solutions Company 2022 – UK. The award recognised Recordsure’s innovation, client dedication and performance in RegTech for financial services.

Why financial advisers can’t afford to lose the personal touch
Joe Norburn discussed digitalisation and client relationships with Money Marketing. Firms need usable digital tools while preserving accessible, personal advice.

Five-Minute Insights: Culture, ESG and Technology
Emma Parry explains how technology can support conduct, compliance and organisational culture when it enhances human advice, supports consistent data capture and helps firms evidence ESG-related purpose and controls.

Five-Minute Insights: Better Experience Powered by Digital Innovation
Ian Ewart argues that wealth managers should treat digital innovation as a way to improve client experience, not only as an efficiency tool. Technology should support transparent engagement, better records and staff who can deliver human service with stronger information.

Recordsure appoints Garry Evans to drive product innovation
Garry Evans has joined Recordsure and TCC as Chief Product Officer. He will lead Product Development and Delivery across the group’s compliance, conduct and RegTech portfolio.

Recordsure achieves silver rating for our commitment to sustainability
Recordsure received a silver medal in its EcoVadis sustainability assessment and placed within the top 19% of surveyed computer programming and consultancy businesses. The assessment covered environment, ethics, labour and human rights, and sustainable procurement.

KPMG and Recordsure win Partner Innovation Award
KPMG Australia and Recordsure won the ARN Partner Innovation Award for their work delivering document analytics to financial firms. The partnership focuses on compliance, risk management and financial services operations in Australia.

RegTech rising, a regulatory revolution
Financier Worldwide’s feature looks at how RegTech supports compliance monitoring, regulatory change management and risk reporting. Recordsure explains why firms need controls across newer communication channels and remote-working technology.

Wealth and Asset Management 4.0 study – what have we learned?
Recordsure and TCC joined industry experts to discuss findings from a global Wealth and Asset Management 4.0 study. Investor demand is moving towards personalised journeys, ethical practice and digital innovation.
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Proven outcomes in practice
Major UK retail bank
Improving oversight and QA across mortgage advice
Read case study: Improving oversight and QA across mortgage advice
Major UK Tier 1 bank
Improving QA oversight and reporting across business banking conversations
Read case study: Improving QA oversight and reporting across business banking conversations
Government Department — UK
Digitalising interview recording to reduce cost and improve efficiency.
Read case study: Digitalising interview recording to reduce cost and improve efficiency.