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Analysis, news and practical guides for compliance, quality and risk teams in regulated financial services.
Recordsure appoints Mark Hover to drive growth and innovation
Mark Hover joined Recordsure and TCC as Chief Commercial Officer. He brings financial services and FinTech experience, including partnership strategy work at OpenWrks.
Global study, supported by Recordsure and TCC, highlights post-pandemic behavioural shifts facing wealth managers
The Wealth and Asset Management 4.0 study shows that investors’ priorities changed during the pandemic. Firms need to rethink digital access, ESG, product range, pricing and client segmentation.
Recordsure named 4th on RegTech 50 list
Recordsure was announced in 4th place on BusinessCloud’s RegTech 50 list for 2021. The reader-and-judge ranking process highlighted Recordsure’s voice and document intelligence for regulated industries.
Joanne Smith wins GRC Innovator of the Year Award 2021
Joanne Smith was named GRC Innovator of the Year 2021 by the Women in Governance, Risk and Compliance Awards. Her career, Recordsure’s milestones and support for female entrepreneurs show sustained leadership in RegTech.
New research reveals profound shifts in investor needs and behaviours that will redefine the wealth industry
A ThoughtLab study of investors and wealth management firms found that the pandemic reshaped investor needs, behaviours and expectations. Wealth and asset managers need a more personal view of clients rather than relying on assumptions about age or wealth.
The AI Innovator of the Year Awards
Kit Ruparel, CTO at Recordsure, was shortlisted for The AI Solutions Provider Innovator at The Aiconics Awards for Evidence AI technology that identifies documentary evidence for financial services compliance reviews.
Solving wealth management compliance problems: the Recordsure approach
Recordsure CEO Joe Norburn explains how the firm differentiates itself through wealth management domain training, conversation and document coverage, specialist teams and 100% review coverage at scale.
Recordsure develops award-winning technology for Wealth Management
Recordsure won the new Innovative Use of Artificial Intelligence category at the WealthBriefing European Awards 2021. Judges recognised Recordsure’s approach to regulatory and compliance problems, including the use of AI to categorise and index core recording content.
AI-driven speech analytics help financial services manage vulnerability
Vulnerability monitoring requires both human judgement and technology. Speech analytics can support identification, process adherence and review of customer outcomes.
Recordsure is shortlisted for the RegTech of the Year Award by UK FinTech Awards 2021
Recordsure was shortlisted for RegTech of the Year at the UK FinTech Awards 2021. Its voice, data and document tools support compliance, review efficiency and risk management for financial organisations.
How can Wealth Management firms use RegTech to their advantage?
Recordsure CEO Joe Norburn explains how RegTech can help wealth management firms monitor spoken and written client interactions, reduce administrative burden and strengthen compliance oversight. He also describes how pandemic-driven remote working increased demand for integrated recording and monitoring tools.
Recordsure crowned AI winner at WealthBriefing European Awards 2021
Recordsure won the ‘Innovative Use of Artificial Intelligence’ category at the Ninth Annual WealthBriefing European Awards 2021. The judging context and comments from Recordsure and ClearView Financial Media explain why the award matters.
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In-depth analysis on regulation, AI, oversight and customer outcomes for regulated firms.
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Proven outcomes in practice
Major UK retail bank
Improving oversight and QA across mortgage advice
Read case study: Improving oversight and QA across mortgage advice
Major UK Tier 1 bank
Improving QA oversight and reporting across business banking conversations
Read case study: Improving QA oversight and reporting across business banking conversations
Government Department — UK
Digitalising interview recording to reduce cost and improve efficiency.
Read case study: Digitalising interview recording to reduce cost and improve efficiency.