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Analysis, news and practical guides for compliance, quality and risk teams in regulated financial services.
The UK Wealth Management Merger Wave Isn’t the Risk. Bad Execution Is.
Joe Norburn featured in European Business Magazine on consolidation in the UK wealth market, with governance, disciplined due diligence, integration and oversight central across the deal lifecycle.
Insurance claims rewired: The rise of agentic AI
Agentic AI is changing insurance claims by moving beyond passive support. Tools that once surfaced information or flagged risks can now act within workflows and support real-time decisions.
AI, compliance and customer outcomes: Recordsure in conversation with intelliflo
A three-part intelliflo Interacts discussion covers AI in wealth management compliance, including triage, customer outcomes, human oversight and evidence frameworks.
Ecommerce & Payments Briefing: The hidden risks inside agentic AI systems
Autonomous agentic AI tools can create data, compliance and security risks without proper oversight. Strict permissions, governance and security-first deployment are essential.
What the FCA’s Regulatory Priorities mean for consumer investment firms
The FCA’s first Regulatory Priorities reports give boards and compliance leaders clearer expectations. Consumer investment firms need stronger monitoring, evidence and customer-outcomes oversight.
UK FinTech Awards Finalist RegTech of the Year 2026
Recordsure and TCC were named finalists for RegTech of the Year by the UK FinTech Awards, recognising AI-powered compliance analytics combined with regulatory consulting expertise.
Money Marketing: Joe Norburn Consumer Duty and the next phase of advice regulation
The next phase of Consumer Duty is moving from implementation to evidence. Firms should focus on continuous improvement, customer journeys, vulnerability support and measurable change.
Forum Events and Media Group: 2026 the year the FCA demands proof, not promises
In 2026, firms that can evidence governance and customer outcomes will stand apart from those relying on policy statements.
Always Finance News: 2026 the year the FCA demands proof, not promises
In 2026, firms will need evidence of governance, fair outcomes and effective controls. FCA supervision is expected to become more targeted and data-led.
European Business Magazine: The UK wealth management merger wave isn’t the risk. Bad execution is.
Consolidation is now a structural reality in UK wealth management and advice. The central risk is poor execution, not mergers themselves.
AI in financial services: a turning point for regulators and firms
The Treasury Committee’s AI in financial services report highlights consumer risk, regulatory gaps, accountability, stress testing and the need for responsible governance.
Watch on-demand: Sessions with our compliance experts
Recordsure’s on-demand expert sessions bring together practical discussions on regulatory change, compliance evidence, AI adoption, redress, suitability and vulnerable customer support.
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In-depth analysis on regulation, AI, oversight and customer outcomes for regulated firms.
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Proven outcomes in practice
Major UK retail bank
Improving oversight and QA across mortgage advice
Read case study: Improving oversight and QA across mortgage advice
Major UK Tier 1 bank
Improving QA oversight and reporting across business banking conversations
Read case study: Improving QA oversight and reporting across business banking conversations
Government Department — UK
Digitalising interview recording to reduce cost and improve efficiency.
Read case study: Digitalising interview recording to reduce cost and improve efficiency.