What can smartphones teach us about compliance and financial services?
A convention from watch and phone adverts shows why firms should question legacy processes, including random sampling in financial services compliance.
Technology: Workflow automation
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Will changes in tech drive changes in regulations?
RegTech adoption may shift regulatory benchmarks as firms and regulators see how technology can improve compliance, customer outcomes and operational efficiency.
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Holding AI to account in financial services
AI can support financial services firms, but firms need transparency, monitoring and human accountability before using it for decisions that affect customer outcomes.
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Compliance embraces tech to drive competitive advantage
Joe Norburn explains how technology is changing compliance from a defensive function into a source of customer insight, efficiency and commercial value.
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Achieving compliance with a helping hand from RegTech
RegTech can help financial services firms respond to SM&CR by improving governance data, evidencing reasonable steps and supporting culture oversight without relying only on larger teams.
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Compliance as a competitive advantage
Mark Braddock explains how RegTech can shift compliance from a cost centre to a source of efficiency, customer care insight and sales improvement.
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Recordsure announces alliance with KPMG in Australia
KPMG Australia and Recordsure announced an alliance to roll out Recordsure’s customer trust and transparency solutions to financial institutions in Australia.
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How can AI help support vulnerable customers?
Simon Worgan explains how AI can help firms identify signs of customer vulnerability, direct support and prepare for changing regulatory expectations.
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Recordsure appoints new CEO as the group reaches for new heights
Recordsure appointed Joe Norburn as CEO, while sister company TCC appointed Mike Park and Joanne Smith moved into the Group CEO role.
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Hilary Benn visits Recordsure for showcase of Leeds-based AI innovation
Hilary Benn visited Recordsure’s Leeds offices to learn how AI analytics and automation can support productivity across public and private-sector organisations.