Our Conversation Intelligence platform has been shortlisted for ‘Best AI Product in Government’ at the CogX Awards 2023, recognising GovTech that helped a UK Government department digitalise its interview process…
A UK Government Department used Conversation Intelligence to replace tape recordings and paper forms, securely storing interview audio, answers and evidence in a digital process.
A UK consultancy used Document Intelligence to increase wealth advice file review capacity, improve thematic trend analysis and avoid a linear increase in review costs.
A ‘Big 4’ Australian consultancy used Document Intelligence to help review 64,000 remediation cases, classify 45 million documents and produce regulator-ready evidence within a year.
A national roadside assistance and general insurance provider used Conversation Intelligence to record field sales conversations, replace manual forms and give central teams accessible sales evidence.
A large UK Tier 1 Bank used Conversation Intelligence to capture advice conversations, support QA reviews and provide evidence for suitability reports and remediation checks.
Recordsure’s CTO Kit Ruparel looks under the hood of the ChatGPT hype: whether AI truly ‘understands’ language, why Recordsure uses Transformer AI rather than generative chat, and where language AI…
Consumer Duty increases the need for broader, more reliable file and communications reviews, with Document Intelligence supporting targeted oversight and efficient quality assurance.
Highlights from our concluding Consumer Duty webinar with the BSA: how tech and AI can take mortgage QA teams beyond random sampling to oversight of 100% of customer calls, supporting…
Recordsure ranked #13 in BusinessCloud’s 2022 RegTech 50 after being shortlisted among 82 companies and selected in the top 20 UK RegTech brands.
