AI in Compliance: Regulatory success for financial services
A two-part TCC and Recordsure webinar series explained how advice firms could use AI to improve suitability checks, evidence quality and regulator-ready compliance foundations.
Technology: API & Integrations
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Key findings from the FCA’s ongoing advice services review
The FCA’s ongoing advice review highlights the need to evidence annual suitability reviews, identify redress, address disengagement and document service delivery.
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Recordsure launches free AI meeting notes
Recordsure launched free AI meeting notes for clients and released open-source Microsoft Azure OpenAI code for firms exploring generated meeting summaries.
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How to utilise RegTech for the provision of ongoing advice services
Technology can help advice firms evidence ongoing service delivery, cohort customers and support consistent review activity.
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Recordsure secures new patents for ground-breaking Capture app technology
Recordsure secured US and European patents for the store and forward technology behind Capture, supporting secure recordings even when the app is used offline.
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International STEM Day: Optimising AI
AI became Collins Dictionary’s word of the year in 2023. Ahead of International STEM Day, we consider how AI is already shaping the next generation’s career choices – and why…
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Digitalising interview recording to reduce cost and improve efficiency
A UK Government Department used Conversation Intelligence to replace tape recordings and paper forms, securely storing interview audio, answers and evidence in a digital process.
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Scale up file review provisions without increasing costs
A UK consultancy used Document Intelligence to increase wealth advice file review capacity, improve thematic trend analysis and avoid a linear increase in review costs.
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Smarter, faster Quality Assurance for client-advisor conversations
A large UK Tier 1 Bank used Conversation Intelligence to capture advice conversations, support QA reviews and provide evidence for suitability reports and remediation checks.
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Increasing QA oversight while reducing review costs
A major UK retail and commercial bank used Conversation Intelligence to extend QA oversight from under 5% to 100% of mortgage conversations while cutting review time.