Analysis & Perspectives2 min read

Attivo deploys Recordsure’s AI technology to evidence its ongoing advice compliance and cut file review costs

Attivo is using Recordsure technology to target high-risk ongoing advice files, evidence compliance, reduce review costs and improve oversight across its advice journey.

Attivo, TCC and Recordsure logos side by side on a white background with faint teal wave lines

Summary

What this article covers in 30 seconds

  • Attivo uses Recordsure technology to analyse data and flag potentially non-compliant cases for human review.
  • Skilled reviewers can focus on determining suitability in high-risk cases rather than reviewing every document cover to cover.
  • Within the first six months, Attivo reduced average cost per case review by 40%.
  • The work combines Recordsure technology with TCC compliance expertise to align the solution with Attivo’s practices.

Attivo, a forward-thinking and rapidly growing independent financial advice firm, has implemented Recordsure’s predictive AI technology to enhance ongoing advice compliance, support consistent and compliant service delivery and reduce the cost of file reviews.

Attivo uses Recordsure technology to analyse its data and flag potentially non-compliant cases for human review. With instant access to essential data and insights, the firm can focus 100% of its skilled people’s time on determining suitability in high-risk cases rather than reviewing all documents cover to cover.

Combining AI and compliance expertise

Recordsure combines AI technology with the regulatory expertise of its sister company, TCC. TCC’s expert compliance practitioners have worked with Attivo to refine compliance practices and ensure the AI solution is aligned to unlock value.

Early results include first-time unclear suitability ratings reduced to less than 10% and improved customer outcomes. Within the first six months, Attivo achieved a 40% reduction in cost per case review on average and completed over 1,000 file reviews with an average turnaround time of only two days.

Attivo’s view

Jo French, CEO at Attivo, said: “Attivo selected Recordsure technology to take care of the heavy lifting of our ongoing advice file checking. We have confidence that 100% of our files have been checked, ensuring quality of outcome and compliance. With Recordsure’s predictive AI solutions, we’ve been able to unlock cost savings and introduce process efficiencies across the client advice journey.”

TCC and Recordsure’s view

TCC and Recordsure’s CEO, Joe Norburn, said: “We’re excited to collaborate with Attivo and support the firm’s proactive approach to ongoing advice compliance. The unique combination of Recordsure’s AI technology and TCC’s compliance expertise has delivered measurable, high-impact results for Attivo – demonstrating the real value our AI brings to financial advice firms.”

By implementing Recordsure technology, Attivo has tools to meet ongoing advice compliance requirements with greater speed, accuracy and cost-effectiveness, setting a new standard in intelligent, scalable compliance.

Frequently asked questions

Attivo implemented it to enhance ongoing advice compliance, support consistent and compliant service delivery and reduce the cost of file reviews.

It analyses data and flags potentially non-compliant cases so skilled people can focus on determining suitability in high-risk files.

Early results include first-time unclear suitability ratings below 10%, a 40% average reduction in cost per case review, over 1,000 file reviews and an average turnaround time of two days.

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