Consumer Duty compliance: why now’s the time to take action
How Consumer Duty changed FCA expectations, what firms need to evidence and how compliance teams can strengthen oversight of customer outcomes.
Sector: Wealth and Advice
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How RegTech can help mortgage providers better manage customer safeguarding, consumer duty challenges and cost of living crises
Mortgage providers can use conversation intelligence to oversee advice, identify customer risks and support Consumer Duty outcomes during economic stress.
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Consumer Duty: what we know so far and how next-generation RegTech can ease the compliance burden
Consumer Duty puts customer outcomes at the centre of governance, monitoring and service design, with RegTech helping firms evidence activity and identify risks.
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How RegTech is restoring consumer trust in financial services
Recordsure CEO Joe Norburn discussed with Acquisition International how RegTech helps firms review advice and compliance at speed and scale.
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How digital transformation can streamline your compliance process
Group Chief Commercial Officer Mark Hover explains three ways RegTech and digital transformation help firms keep pace with new FCA rules: simplifying compliance and assuring quality, working more efficiently and…
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Five-Minute Insights: Embedding compliance with RegTech
Sabrina Del Prete explains how RegTech can help firms improve internal processes, embed compliance and share good practice across financial services.
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Why financial advisers can’t afford to lose the personal touch
Financial advisers need to balance digitalisation, client convenience and compliance without losing the personal touch.
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Five-Minute Insights: Culture, ESG and Technology
Emma Parry discusses how digital channels, RegTech, ESG and conduct controls can support culture when firms align purpose with action.
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Five-Minute Insights: Better Experience Powered by Digital Innovation
Ian Ewart explains why wealth managers should use digital innovation to improve client journeys, build trust and give teams practical technology-enabled support.
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Recordsure appoints Garry Evans to drive product innovation
Recordsure and TCC have appointed Garry Evans as Chief Product Officer to lead product development and delivery across the group’s compliance and RegTech portfolio.