Insights
Analysis & Perspectives
AI in financial services: FCA scrutiny, governance and evidencing outcomes
Regulated AI needs trusted data, traceability and defensible evidence. General-purpose GenAI differs from predictive AI built around structured, regulator-ready data.
Motor finance redress: why remediation and tech will make or break the next phase
The FCA’s final motor finance redress scheme turns remediation into an evidence and data discipline. Firms need controlled processes that link eligibility, calculations, decisions and communications at scale.
AI, compliance and customer outcomes: Recordsure in conversation with intelliflo
A three-part intelliflo Interacts discussion covers AI in wealth management compliance, including triage, customer outcomes, human oversight and evidence frameworks.
What the FCA’s Regulatory Priorities mean for consumer investment firms
The FCA’s first Regulatory Priorities reports give boards and compliance leaders clearer expectations. Consumer investment firms need stronger monitoring, evidence and customer-outcomes oversight.
AI in financial services: a turning point for regulators and firms
The Treasury Committee’s AI in financial services report highlights consumer risk, regulatory gaps, accountability, stress testing and the need for responsible governance.
Consolidation success starts with data: why good data and strong oversight matter more than ever
Consolidation creates value only when firms understand what they are acquiring and can evidence customer outcomes through integration. Data quality, governance and oversight should sit at the centre of acquisition planning.
Accountancy firms are facing new data-led era of FCA supervision: Are firms ready?
FCA supervision will raise the standard of AML and CTF evidence for accountancy firms. Firms should strengthen governance, reporting and control evidence before the regime changes.
Top ten regulatory priorities for financial services firms in 2026
Financial services firms should prioritise Consumer Duty monitoring, responsible innovation, redress readiness, financial crime controls and ongoing advice evidence in 2026.
From principles to proof: Data-led compliance evidencing in 2026
In 2026, compliance teams will need continuous evidence readiness: high-quality data, reliable audit trails, scalable outcome testing and faster responses to FCA scrutiny.
FCA: Preparing for the motor finance redress scheme is critical
The FLA convention made clear that waiting for final FCA guidance before preparing for the motor finance redress scheme will leave firms exposed. Data, technology, communications and resourcing plans need attention now.
Driving innovation and trust: Recordsure becomes a Finance & Leasing Association member
TCC Group has become a member of the Finance & Leasing Association, the UK trade body for asset finance, consumer finance and motor finance. The membership supports governance, compliance, remediation and technology work across regulated finance.
Motor Finance Compensation Scheme consultation extended but preparation remains critical
The FCA has extended the Motor Finance Compensation Scheme consultation, but firms still need to maintain momentum. Preparation requires scope assessment, remediation design, governance and a balance of people and automation.
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Major UK retail bank
Improving oversight and QA across mortgage advice
Read case study: Improving oversight and QA across mortgage advice
Major UK Tier 1 bank
Improving QA oversight and reporting across business banking conversations
Read case study: Improving QA oversight and reporting across business banking conversations
Government Department — UK
Digitalising interview recording to reduce cost and improve efficiency.
Read case study: Digitalising interview recording to reduce cost and improve efficiency.