Recordsure’s Garry Evans used the RegTech Global Association’s #RegTechEdgeNoBorders webinar to show how Conversation Intelligence and Document Intelligence can level up firms’ compliance processes with AI-enabled insights and smart automation.
After an FCA review, almost 400 later life mortgage promotions were taken down or amended over ‘misrepresentative content’. What the findings mean for vulnerable borrowers, and how AI-powered document analytics…
Our Conversation Intelligence platform has been shortlisted for ‘Best AI Product in Government’ at the CogX Awards 2023, recognising GovTech that helped a UK Government department digitalise its interview process…
A major UK Tier 1 Bank used Conversation Intelligence to centralise QA for Business Banking conversations, reduce observation travel and feed recordings into quality reporting.
A UK Government Department used Conversation Intelligence to replace tape recordings and paper forms, securely storing interview audio, answers and evidence in a digital process.
A UK consultancy used Document Intelligence to increase wealth advice file review capacity, improve thematic trend analysis and avoid a linear increase in review costs.
A ‘Big 4’ Australian consultancy used Document Intelligence to help review 64,000 remediation cases, classify 45 million documents and produce regulator-ready evidence within a year.
A national roadside assistance and general insurance provider used Conversation Intelligence to record field sales conversations, replace manual forms and give central teams accessible sales evidence.
A large UK Tier 1 Bank used Conversation Intelligence to capture advice conversations, support QA reviews and provide evidence for suitability reports and remediation checks.
A major UK retail and commercial bank used Conversation Intelligence to extend QA oversight from under 5% to 100% of mortgage conversations while cutting review time.
