Speech Technology Helps Financial Firms Support Vulnerable Customers
Speech recognition and machine learning can help firms identify vulnerability indicators, monitor customer conversations and maintain oversight while demand for support increases.
Speech recognition and machine learning can help firms identify vulnerability indicators, monitor customer conversations and maintain oversight while demand for support increases.
Recordsure was named a finalist in the Innovative Use of Artificial Intelligence category at the WealthBriefing European Awards 2021.
Joanne Smith, Founder and Executive Chair at Recordsure and TCC Group, was featured in Innovate Finance’s Women in FinTech Powerlist 2020.
A live event synopsis on the UK mortgage market, covering pandemic disruption, affordability, Brexit-related uncertainty and customer vulnerability risks.
Adeline Han discusses gender bias, diversity and how inclusive opportunities support personal growth, career development and Recordsure’s delivery culture.
Maisie Mattison discusses gender bias, diverse leadership and why inclusive teams matter in Recordsure’s technology business.
Roberta Carissimi and Anthony Channon discuss women in science and development, gender bias and Recordsure’s approach to inclusive technical teams.
Recordsure marks International Women’s Day by discussing female talent, technology stereotypes and the inclusive culture shaped by Joanne Smith’s leadership.
Recordsure was named in the RegTech100 2021 list of regulatory technology providers addressing compliance pressures in financial services.
Wealth managers face pressure to improve efficiency without weakening client relationships, especially where automation can reduce administration and protect advice quality.