Benefit your business by enhancing customer data
Good-quality customer data helps financial services firms answer regulatory questions, improve ongoing advice processes and identify opportunities to support clients better.
Sector: Wealth and Advice
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Seven key topics to ensure the success of your ongoing advisory reviews
Recordsure and TCC set out seven ongoing advice review topics firms can address while awaiting further FCA expectations for wealth management and ongoing servicing.
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Tracking the essential evidence for your ongoing advice reviews
Firms providing ongoing advice need accessible evidence and data to show reviews were completed, value was delivered and regulatory expectations were met.
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Key priorities in FCA update: ongoing advice services and retirement income advice
FCA outlined the roadmap and expectations for financial advisers and investment firms. AI helps firms evidence ongoing advice reviews.
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How advice firms should navigate the AI journey
Advice firms need to understand which type of AI they are considering before adopting new solutions.
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Two-way integration provides intelliflo users with quality of advice AI analysis
Recordsure’s integration with intelliflo office supports advice review teams by transferring service cases, analysing quality, compiling evidence records and escalating cases for human oversight where needed.
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How financial advisers can embrace the evolving landscape
Key takeaways from Joanne Smith’s panel discussion on how financial advice firms can use AI responsibly while evidencing compliance and customer outcomes.
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How AI can improve financial advice compliance
Financial advice firms need accurate evidence of client conversations, service reviews and case documentation. Recordsure technology helps teams review customer timelines, identify gaps and focus human oversight where it is…
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Recordsure launches free AI meeting notes
Recordsure launched free AI meeting notes for clients and released open-source Microsoft Azure OpenAI code for firms exploring generated meeting summaries.
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The 2¢ AI summary meeting note
Kit Ruparel explains the cost, limits and responsible use of GPT-based meeting summaries, and why human verification and predictive AI remain essential for regulated decisions.