A-Team Insight: AI in financial services where the real challenges are starting to emerge
AI governance, oversight and accountability are becoming harder as financial services firms move beyond adoption and embed AI in day-to-day decisions.
Technology: Reporting & Analytics (MI)
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IFA: The FCA’s Consumer Duty challenge is changing shape
The next phase of Consumer Duty oversight depends on evidence, audit trails and data-led judgement.
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FCA ongoing advice rules: what firms need to evidence and how AI can help
Ongoing advice is under closer FCA scrutiny, requiring firms to evidence service delivery, fair value, review triggers and client outcomes without unsustainable manual effort.
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European Business Magazine: Finance is scaling AI fast — now it has to prove it’s under control
Financial services firms must evidence control, accountability and governance as AI becomes embedded in regulated decision-making.
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Always Finance News: AI in financial services: where the real challenges are starting to emerge
Joe Norburn’s Always Finance News comments focus on a shift from AI adoption to control, with reliable, explainable and auditable data becoming the main challenge.
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Inside the FCA 2026–27 Work Programme: data, evidence and regulatory oversight
What the FCA’s 2026–27 Work Programme means for evidence, data governance and supervisory expectations across UK financial services.
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Consumer Understanding under the Consumer Duty: why evidence, not intent, is now the regulatory test
The FCA’s consumer understanding review reinforces that firms need demonstrable evidence of understanding, not only clearer communications or good intentions.
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FCA Regulatory Priorities Payments: Key areas of focus
The FCA’s payments priorities focus on innovation, Consumer Duty, financial crime, operational resilience and safeguarding, with boards expected to evidence readiness.
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FCA Regulatory Priorities 2026: What wholesale firms need to evidence now
The FCA’s wholesale priorities require firms to evidence operational resilience, governance and technology controls in practice, not just maintain documented frameworks.
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Year three Consumer Duty board report: five priorities to strengthen outcomes evidence
For year three Consumer Duty reporting, firms need to move beyond governance MI and show evidence of effectiveness, Board challenge and improved customer outcomes.