Part 1: FCA’s ongoing advice services review: the scope
Recordsure joins TCC regulatory experts to examine the FCA’s ongoing advice review, the survey categories and the evidence wealth managers may need.
Recordsure joins TCC regulatory experts to examine the FCA’s ongoing advice review, the survey categories and the evidence wealth managers may need.
The FCA’s ongoing advice findings were better than many wealth managers expected, but firms still need evidence that reviews were completed, recorded and acted on.
Recordsure and TCC experts discussed the FCA’s ongoing advice review findings, including evidence standards, review quality, chronology, backward-looking checks and the risks firms should prepare for.
David Boyhan explains the forward-looking and backward-looking work firms need to keep ongoing advice services compliant after the FCA’s findings.
David Boyhan explains why ongoing advice reviews form part of Consumer Duty management information and why firms need evidence for FCA scrutiny.
David Boyhan explains why firms should assess advice quality in ongoing reviews, not just whether the review service has been delivered.
Garry Evans and David Boyhan discuss how advice firms should assess disengaged ongoing advice clients, historic review evidence and possible redress.
In this Q&A, TCC’s David Boyhan explains why the FCA’s ongoing advice findings are positive but still leave work for firms to do.
A Q&A-style overview of the FCA’s ongoing advice review findings, the remediation questions they raise and the evidence wealth firms need for future reviews.
The FCA’s ongoing advice review highlights the need to evidence annual suitability reviews, identify redress, address disengagement and document service delivery.