Can the FCA Handbook API help firms demonstrate compliance?
The FCA Handbook API could help firms connect machine-readable regulatory requirements with monitoring, assurance activity and evidence from real customer interactions.
Sector: Wealth and Advice
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IBS Intelligence: AI governance and why evidence and accountability matter
AI governance scrutiny is increasing as firms need to evidence deployment, responsibility and customer outcome monitoring across financial services.
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Why outcomes monitoring needs more than management information
The FCA’s Consumer Duty review shows why firms need interaction-level evidence, not MI alone, to identify risks, act on findings and demonstrate better customer outcomes.
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Consumer Duty board reports: from governance to customer outcomes
As firms prepare another annual Consumer Duty board report, the focus should move from governance evidence to customer evidence that supports board challenge and outcome oversight.
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Money Marketing: Preventing foreseeable harm under Consumer Duty
In Money Marketing, Joe Norburn, CEO of TCC Group, explains how firms can prevent foreseeable harm under the Consumer Duty.
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How can firms maintain oversight as AI takes on more decisions?
As AI tools take on more of the analytical and administrative work, the human oversight question becomes more pressing — not less. We examine what responsible oversight looks like in…
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Citywire: Platforms seek greater visibility over AML controls
How platforms are strengthening AML oversight, moving beyond reliance models and building clearer evidence of financial crime controls.
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Attivo CEO: Off-the-shelf AI won’t pass compliance scrutiny – custom AI will
Attivo’s Recordsure partnership shows why advice firms need governed, traceable AI aligned to compliance frameworks rather than generic AI tools.
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FCA ongoing advice rules: what firms need to evidence and how AI can help
Ongoing advice is under closer FCA scrutiny, requiring firms to evidence service delivery, fair value, review triggers and client outcomes without unsustainable manual effort.
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Inside the FCA 2026–27 Work Programme: data, evidence and regulatory oversight
What the FCA’s 2026–27 Work Programme means for evidence, data governance and supervisory expectations across UK financial services.