Summary
What this article covers in 30 seconds
- Recordsure announced a collaboration with Microsoft for financial services and regulated industries.
- The relationship is intended to make Recordsure solutions more accessible during increased digitisation.
- Recordsure’s platform supports speech and document analytics, automation, compliance, customer care and culture.
- The collaboration allows integration with Microsoft platforms such as Teams and Dynamics 365.
Recordsure announced a collaboration with Microsoft to accelerate transformation of both client and adviser experience within financial services and similar regulated industries.
Joe Norburn, CEO at Recordsure, said it was a crucial period for the market and the right time to announce the agreement with Microsoft. He said firms needed advanced RegTech solutions to deal with challenges forced on them by the pandemic, while disruption also made it difficult to innovate. By partnering with Microsoft, Recordsure aimed to bridge that gap and make its solutions more readily accessible to organisations that would benefit from increased digitisation.
Platform and Microsoft integration
Recordsure’s speech and document analytics platform provides analytics and automation solutions to financial services organisations and regulated sectors.
Already available through Microsoft Azure Marketplace, the collaboration will allow Recordsure to integrate with other Microsoft platforms, including Microsoft Teams and Dynamics 365. Recordsure says it has insight into compliance process demands within financial services and has developed machine-learning and RPA technology to drive improved efficiency, reduced risk and better culture.
Microsoft perspective
Janet Jones, Head of Industry Strategy for UK Financial Services at Microsoft Corporation, said many financial firms were adjusting to increased customer demand, particularly through digital channels. She said Recordsure offers new options to help organisations with compliance and risk management.
She also said companies can reshape their approach, resulting in improved customer outcomes and transparency in the market.
Frequently asked questions
Recordsure announced a collaboration with Microsoft to accelerate transformation of client and adviser experience.
The collaboration addresses financial services and similar regulated industries.
The collaboration will allow integration with Microsoft Teams and Dynamics 365.
Recordsure’s platform supports speech and document analytics, automation, compliance, customer care, risk management and culture.