IBS Intelligence: AI governance and why evidence and accountability matter
AI governance scrutiny is increasing as firms need to evidence deployment, responsibility and customer outcome monitoring across financial services.
AI governance scrutiny is increasing as firms need to evidence deployment, responsibility and customer outcome monitoring across financial services.
FCA priorities and Consumer Duty expectations are moving ongoing advice away from fixed processes towards evidence of judgement, value and client outcomes.
Financial services firms should prioritise Consumer Duty monitoring, responsible innovation, redress readiness, financial crime controls and ongoing advice evidence in 2026.
Recordsure and TCC set out seven ongoing advice review topics firms can address while awaiting further FCA expectations for wealth management and ongoing servicing.
The FCA’s defined benefit pension transfer changes aim to reduce adviser conflicts, support better conduct and improve customer outcomes.