Joe Norburn’s Always Finance News comments focus on a shift from AI adoption to control, with reliable, explainable and auditable data becoming the main challenge.
The FCA’s mortgage priorities place renewed emphasis on evidence, outcome testing, responsible lending and the ability to understand customer experience across the journey.
FCA scrutiny is moving AI in financial services from capability to proof, requiring governance, auditability, accountability and outcome evidence as adoption scales.
Motor finance redress will test whether lenders can evidence consistent remediation decisions across historic agreements, customer communications and audit trails.
The FCA’s 2026 focus puts evidence, outcomes-based supervision and data-led governance at the centre of regulatory readiness.
In 2026, FCA supervision is expected to place greater emphasis on evidence, outcomes and targeted, data-led oversight.
Joe Norburn says the Treasury Committee’s AI report marks a turning point for financial services firms, with governance, accountability and practical regulatory guidance becoming urgent priorities.
Find Recordsure’s on-demand expert sessions on regulatory change, Consumer Duty, AI adoption, motor finance redress, suitability reviews and support for vulnerable customers.
Joe Norburn explains why firms should move beyond good intentions and prepare for tougher evidence requests, defensible audit trails and data-led oversight in 2026.
Garry Evans reflects on the FLA convention and explains why motor finance firms should prepare for the FCA redress scheme before final guidance arrives.
