TCC Group

Recordsure is part of TCC Group

Trusted technology, built by compliance specialists

Recordsure combines AI-powered conversation and evidence intelligence with the regulatory expertise, managed services and specialist resourcing capabilities of TCC Group.

London

TCC Group by the numbers

  • 30+

    years of regulatory expertise

  • 4,000+

    regulatory engagements

  • 40,000+

    specialist associates

  • 5m+

    compliance delivery days

Why that matters

Technology informed by real-world compliance

Most technology providers focus on software alone.

Recordsure was developed within a group that helps regulated businesses design frameworks, deliver programmes, review customer outcomes and evidence regulatory compliance every day.

That means Recordsure reflects the realities of regulated operations, from advice reviews and quality assurance to complaints, vulnerable customers, financial crime and Consumer Duty oversight.

The result is technology that helps people work more effectively, while keeping professional judgement and accountability where they belong.

The group

One group. Three specialist businesses.

TCC Group brings together three complementary businesses that can be engaged independently or as part of a wider programme. Together they provide expertise, delivery capacity and technology across the compliance lifecycle.

  • TCC

    Regulatory advisory and managed services

    TCC provides specialist regulatory expertise, outsourced compliance support and managed delivery programmes across FCA-regulated sectors.

    Our teams help firms respond to regulatory change, strengthen governance, improve customer outcomes and manage complex compliance challenges.

    Key areas include:

    • Consumer Duty
    • Vulnerable customers
    • Financial crime
    • Complaints and remediation
    • Regulatory change and transformation
    • Quality assurance and oversight

    Visit TCC

  • Momenta

    Specialist resourcing and delivery teams

    Momenta provides experienced compliance professionals and operational delivery teams, deployed at pace to support critical programmes and ongoing business operations.

    From individual specialists to large-scale review teams, Momenta helps organisations access the expertise and capacity they need when they need it.

    Typical support includes:

    • Remediation programmes
    • File review projects
    • Customer operations
    • Regulatory change initiatives
    • Interim compliance resource
    • Managed delivery teams

    Visit Momenta

  • Recordsure

    AI-powered evidence and intelligence

    Recordsure helps organisations capture, organise and understand conversations, documents and evidence across the customer journey.

    By turning interactions into trusted, searchable and evidence-linked intelligence, Recordsure helps organisations improve oversight, strengthen assurance and reduce administrative effort.

    Key capabilities include:

    • Conversation Intelligence
    • Document Intelligence
    • Searchable evidence
    • Process and quality assurance
    • Management information and oversight

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Sectors

Built for regulated and evidence-intensive organisations

Recordsure, TCC and Momenta support organisations where important customer decisions must be evidenced, understood and defensible.

Explore sector-specific solutions and use cases across the wider TCC Group.

Talk to the right specialist

Expertise, delivery capacity and technology when you need them

Whether you need technology, advisory expertise, additional delivery capacity or a combination of all three, we’ll connect you with the team best placed to help.

Talk to us

FAQ

TCC Group frequently asked questions

TCC Group brings together three specialist businesses: TCC, Momenta and Recordsure. Together they provide advisory expertise, specialist delivery capability and AI-powered technology for regulated organisations.

Recordsure provides AI-powered conversation and evidence intelligence. TCC provides regulatory advisory and managed services, while Momenta provides specialist resourcing and delivery teams. Organisations can engage each business separately or combine capabilities where required.

No. Recordsure can be implemented as a standalone platform. Many organisations use Recordsure independently, while others choose to combine it with advisory support or specialist delivery services from elsewhere within TCC Group.

Recordsure was developed within a group that has decades of experience helping regulated firms improve oversight, evidence decisions and demonstrate customer outcomes. This helps ensure the platform addresses real operational, compliance and assurance challenges.

Yes. Alongside Recordsure technology, organisations can access regulatory expertise, managed services, specialist delivery teams and operational support through TCC and Momenta, providing a broader set of capabilities when needed.