AI in Compliance: Regulatory success for financial services

The right approach to harnessing AI helps firms meet regulatory expectations and transform compliance into a driver of quality, consistency and trust. With the FCA sharpening its focus on delivering and recording good customer outcomes, advice firms need to meet stringent standards for suitability and advice quality, and demonstrate clear, auditable evidence to the regulator.

At the same time, artificial intelligence is reshaping how compliance is managed. The right AI solution can deliver smarter, faster and more reliable compliance outcomes while reducing manual workloads. But navigating the landscape is not simple.

TCC and Recordsure hosted a two-part webinar series in October. The sessions explored how AI could help compliance teams raise standards, build evidence frameworks and prepare for regulatory challenges ahead.

AI in Compliance: Right-first-time suitability

The first webinar explained how to combine AI and practitioner expertise to boost performance and eliminate costly rework. It took place on 2nd October and was designed to show how firms can improve suitability assessment quality and consistency.

AI in Compliance: Building on solid foundations

The second webinar explained why wealth managers cannot rely on GenAI alone and how to create regulator-ready evidence that lasts. It took place on 14th October and focused on building compliance foundations that can stand up to scrutiny.

Webinar 1: AI in Compliance: Right-first-time suitability

Webinar 1 took place on 2nd October 2025 at 12:30pm. Getting suitability assessments right-first-time is essential for compliance and customer trust, but as case volumes grow, compliance teams are stretched thin.

The webinar sets out how a unique approach to AI can:

• Improve the quality and consistency of suitability checks.
• Reduce compliance workloads by automating routine assessments.
• Free up compliance professionals to focus on complex cases.
• Ensure evidence stands up to regulatory scrutiny.

David Boyhan, Technical Compliance Expert at TCC, and Garry Evans, CPO and CCO at Recordsure, TCC and Momenta, led the session. The session was designed to equip attendees with practical insight into raising suitability standards while minimising operational strain.

Webinar 2: AI in Compliance: Building on solid foundations

Webinar 2 took place on 14th October 2025 at 12:30pm. Generative AI has become a major topic in financial services, but relying solely on GenAI is not enough for compliance. Predictive AI plays a critical role in technology-led solutions for financial services firms.

This webinar offered guidance on ensuring an AI solution can be trusted, provides necessary evidence and supports firms in meeting regulatory requirements. It covered:

• Why GenAI alone cannot deliver regulator-ready compliance.
• How to create auditable, lasting evidence using Predictive AI.
• Practical strategies for building compliance frameworks that scale and endure.
• How to ensure compliance with AI is both effective and trustworthy.

Kit Ruparel, Chief Technology Officer at Recordsure, and Garry Evans, CPO and CCO at Recordsure, TCC and Momenta, brought decades of experience and hands-on expertise in applying AI to financial services compliance.

Who should attend?

The webinars were designed for professionals across financial services, including wealth management practitioners, compliance officers and managers, risk and governance leaders, financial advisers and supervisors, and technology and operations leaders.

The sessions were for people who wanted to understand how AI could strengthen compliance, enhance customer outcomes and deliver regulator-ready evidence.