Gather Collect records from all your customer touch points

Capture | Recordsure

Capture

Record audio conversations with the highest quality including face-to-face meetings and telephone conversations

Digitise | Recordsure

Digitise

Convert written documentation such as PDFs and hard copy into compatible digital formats for wider use

Transcribe | Recordsure

Transcribe

Speech-to-text transcription trained against both telephony and face-to-face conversations

Analyse Automatically organise and segment your data

Classify | Recordsure

Classify

Segment recordings and documents not just by keywords but advanced concepts like due diligence or fact finds

Triage | Recordsure

Triage

Determine whether files, recordings and cases are significant to an audit based on their content

Sentiment | Recordsure

Sentiment

Draw insights from conversations on the mood and sentiment of the discussion

Implement Drive efficiencies, performance and culture

Assure | Recordsure

Assure

Automatically flag significant events like anomalous patterns in a conversation and elevate for human review

Trend | Recordsure

Trend

Identify macro trends to keep your finger on the pulse

Summarise | Recordsure

Summarise

Extract key information from conversations and documents for automated population of data on other systems

The Recordsure difference

cutting edge
Unique

We provide the most accurate and precise conversation analytics through our unique blend of artificial intelligence and machine learning.

comprehensive
Comprehensive

Create, store, review and analyse an authentic record of every business conversation.

eficient
Efficient

Streamline your conversation and interview monitoring activities and save money in the process.

Innovation | Recordsure
Intelligent

Recordsure learns for itself. The more it’s used, the smarter it gets.

secure
Secure

With certification up to ISO 27001:2013, your data is in the safest hands.

Proven
Proven

Created by compliance specialists TCC, Recordsure is the trusted choice of some of the UK’s largest financial institutions.