Introducing ReviewAI

Unique AI RegTech built on
industry-leading expertise

ReviewAI unique speech and document analytics tools achieve 100% oversight and efficient evidencing of outcomes

We speak your language

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Recordsure Capture - never miss a conversation

Recordsure Capture app will transform how you record face-to-face and virtual spoken interactions. This tamper-proof game-changing solution allows you to be ‘in the room’ every time, creating an irrefutable audit trail. The app uploads the recordings to our easy-to-search, web-based portal, where you can access them with ease for play back and review. 

  • Increase oversight and monitoring
  • Remove the need for in-person observations
  • Evidence consumer understanding and customer support

Improve your review effectiveness without increasing costs

Conversations

Post-conversations assessments 

Documents

Document reviews

Designed to improve the efficiency and effectiveness of your review teams

Fast, smart, consistent and cost-effective solutions for regulated industries.

  • Complete reviews 2x faster
  • Target high-risk cases scored by AI
  • Get consistent outcomes every time
  • Identify thematic trends

AI-driven RegTech for regulated industries

  • Assess and risk score 100% of conversations and documents
  • Scale up your business and oversight, not your costs
  • Identify trends to target training & competence efforts more effectively
  • Support evidencing of consumer outcomes
  • Focus skilled people on skilled tasks

Let AI do the heavy lifting

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AI-driven RegTech that knows your industry

We understand your business goals and how to achieve them. This is why our solutions enhance your reviews, whatever the scenario.

Recordsure ReviewAI

  • Collates data for assessment
  • Uses ai to score cases for prioritisation based on risk-level
  • Allocates reviews to available resources
  • Supports teams as they complete the review
  • Evidences outcomes
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Whatever the review type,
our RegTech can help

If you’ve got a process to comply with, we assure it.

Everyday monitoring

Stop relying on random sampling. Direct your Quality Assurance teams straight to the high-risk cases with AI models built on best-in-class QA frameworks.

Thematic reviews

Uncover potential conduct risk. Use AI to identify key risk indicators across large volumes of cases with minimal effort.

Remediation

Reduce time and cost. Find the files that matter faster – underpinned by a consistent governance and controls framework.

Field recording

Mitigate the risks of a decentralised workforce. Quickly and easily access recordings of in-person conversations for insights, analysis and compliance.

Combining smart people with smart tech to advance the efficiency of your review process

Conversations

Post-conversation assessments

Conversations

Documents

Document reviews

Documents

Conversations

Post-conversation assessments

Conversations

Documents

Document reviews

Documents

We’re sector specialists

Our products have a backbone of sector-specific expertise. Years of working with regulated industries
have shaped our approach to delivering more efficient reviews – past and present.

Financial Services

Government

Utilities

We know your industry

We understand your business goals and how to achieve them. This is why our solutions enhance your reviews, whatever the scenario.

Recordsure ReviewAI

  • Collates data for assessment
  • Uses AI to score cases for prioritisation based on risk-level
  • Allocates reviews to available resources
  • Supports teams as they complete the review
  • Evidences outcomes
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We do things differently

Our products speak your language

Our proprietary AI is trained on sector-specific conversations and documents, allowing us to target the context and language of your industry. Compared to the simple keyword matching typically used across the AI industry, our sophisticated contextual reasoning methodology yields a higher word accuracy rate.

Our specialists do the in-depth work, so you don’t have to

Our in-house AI training team, linguistics analysts, and speech recognition scientists use in-depth technical expertise to build our AI models. Our specifically trained models apply review frameworks more accurately than humans – every time. And because we do the groundwork, the research, and the technical development, you can start experiencing the benefits of ReviewAI faster.

Our tech complements your people

ReviewAI works hand-in-hand with your specialists, allowing them to focus their expertise more efficiently. Our AI flags up potential risks and pinpoints the exact section that needs reviewing. Thanks to our expertise, your teams can spend their time where it’s really needed.

Our RegTech is rooted in best-in-class compliance

Backed by the 20 years of compliance experience of our sister company, TCC.

All with award winning technology

Think of us as an extension of your team

With over 10 years of advanced technology development, research, and industry expertise behind us, you can trust us to understand the things that matter to you.

We put the power of this knowledge in the hands of your teams, so regulated businesses, including major retail banks and government departments, get to experience the benefits of working with us every day.

We understand the importance of keeping costs low without sacrificing the quality of reviews or increasing risks. So, we’re giving you a shortcut to achieving this, powered by ReviewAI.

Our expertise becomes yours.

Recordsure AI
solutions

ReviewAI unique speech and document
analytics tools achieve 100% oversight and
efficient evidencing of outcomes.

Conversations

Cut through the noise

ConversationReviewAI

Documents

Document your evidence

CaseReviewAI

Recordsure
AI solutions

ReviewAI unique speech and document
analytics tools achieve 100% oversight and
efficient monitoring and evidencing of outcomes.

Cut through the noise

ConversationReviewAI

Document your evidence

CaseReviewAI

Recordsure AI
solutions

ReviewAI unique speech and document
analytics tools achieve 100% oversight and
efficient evidencing of outcomes.

Conversations

Cut through the noise

ConversationReviewAI

Documents

Document your evidence

CaseReviewAI

Resources

We help our clients deliver more effective and efficient reviews. Here’s how:

Resources

We help our clients deliver more effective and efficient reviews. Here’s how:

Ready to get started?

Book a demo with us to experience the
power of ReviewAI in action.